Shipping policy

Where We Ship

We currently deliver to:

Free shipping is available on all orders of £45 or more.

Orders are usually processed within 1–2 working days. Delivery estimates apply from the date your order is dispatched.

Once your order is on its way, we’ll send you a dispatch confirmation email with tracking information where available.

Shipping costs are confirmed at checkout based on your delivery address and order value.
We are currently unable to deliver to destinations not listed above.
Delivery times are estimates and may be affected by particularly busy periods, adverse weather or other circumstances outside our control.

If you have any questions about an order or delivery, please get in touch with us and we’ll be happy to help.

We aim to respond to all enquiries within 24 hours, though this may be slightly longer during busier periods.

📍 New World Foods (Europe) Ltd, Church Lane, Moor Monkton, York, YO26 8LA, UK

📱01904 737862

📩 customerservices@newworldfoods.co.uk